Frequently Asked Questions
Everything you need to know before your first glass.
General information
Product information
Shipping & Delivery
What is HydroLite?
HydroLite turns a plain glass of water into hydrogen water. Drop one in, watch it fizz and drink it fresh. It takes about 90 seconds. We also make the HydroLite Bottle and the HydroLite NanoMist.
What is hydrogen water?
Hydrogen water is regular water with molecular hydrogen (H₂) dissolved in it. It looks, pours and tastes like water, and it's been part of everyday life in Japan for years.
Why choose HydroLite?
It's simple and fresh: one HydroLite, one glass, about 90 seconds. Nothing to charge, nothing to clean, and a light raspberry taste.
HydroLites or the bottle?
Both are easy ways to make hydrogen water. HydroLites are single-use and go anywhere. The HydroLite Bottle is rechargeable and makes it on demand. Pick the one that fits your day.
What does 12,000 PPB mean?
PPB means parts per billion. It's the amount of molecular hydrogen each HydroLite is made to release into your glass: 12,000 parts per billion.
Where is HydroLite made?
HydroLite is patented and made in the USA.
How does HydroLite work?
The moment it hits water it fizzes and releases molecular hydrogen into your glass. Because hydrogen is so small, it spreads easily through the water.
How do I use it?
Drop one HydroLite into 12–16 oz of cool or room-temperature water, let it fizz for about 90 seconds and drink. Make it right when you're ready to drink it, and let it dissolve fully first. Please don't use hot water.
Which water can I use?
Any plain drinking water works: filtered, spring or tap. Cool or room-temperature water is best.
When should I make it?
Whenever suits you. Many people make it their first glass of the day. Drop one in, wait for the fizz and drink.
How many come in a box?
There are 30 in a box, one per glass. Follow the directions on your package.
Does it contain caffeine?
No. HydroLite contains no caffeine. See your package for the full ingredient list.
How does it taste?
A light, natural raspberry flavor that mixes cleanly into any water.
Anything I should know before trying it?
Check with your doctor before trying any new product.
Where can I get help with my HydroLite Bottle?
Your bottle comes with a manual for charging, water and care. If you need a replacement, contact us with your model and order number.
How much does shipping cost?
Shipping is free on every order.
How long does delivery take?
Most orders are dispatched within 1-2 days, and tracking is sent by email as soon as your order ships. Questions? Contact us with your order number.
What if I'm not happy with my order?
Every order is backed by a 90-day money-back guarantee. Contact us within 90 days with your order number for a full refund. See our return policy for details.
How do I manage a subscription?
Subscriptions can be paused or cancelled anytime. Use the link in your subscription emails, or contact us for help.